I am a practical admin and absolutely love it when things just work. With the user’s permission, you can control or view their machine to assist them with a problem or issue.

Quick Assist is a tool that will allow you to access another Windows computer over a network or using the internet. The theme of the application is the same, but with the improvements, it now shines. And it’s a fantastic tool to use with your district staff (or even if you are called upon to help your parents better use their computers!). You find a product to help you with a problem only to think, “Man, this is garbage!” You later take a second look and see that someone has rebuilt it, polished it, and put it on display and it now makes you scream, “WOW! Where can I get one of these?!” This is how I felt when I saw Quick Assist, formerly Windows Remote Assistance (pre-Windows 10).

After confirming that the new Quick Assist app is installed and works as expected, feel free to remove the previous version from your PC.If one of your jobs is to provide regular computer support to end users, you have probably experienced this scenario before.

On the Settings page, under Specifications, confirm that the version installed is 2.0.x.0.

When the app has been downloaded, search your device for the new Quick Assist, right click the app icon, and then select App settings.

Click Quick Assist in the list, and then click the Get button.

In the Microsoft Store window, type Quick Assist in the Search box.

To keep your remote assistance sessions secure, you will need to download the new Quick Assist from the Microsoft Store.

The current built-in Quick Assist app is reaching end of service.

Quick Assist is an app in Windows 10 and Windows 11 that enables you to receive or provide assistance with your PC over a remote connection. We are excited to share an upcoming change to our remote assistance app, Quick Assist. Hi Insiders! Our names are Russell Mosier and Bianca Taylor, and we are from the Experiences + Devices team.

Quick assist